“The Kiss Hello” – Duty to Mitigate

After George fails to cancel his appointment with Wendy the Physical Therapist with 24 hours notice, Wendy still charges him even though George was unable to make it to the appointment. Is Wendy's policy legal? Can George actually be charged for a cancelled appointment just because he didn't cancel with enough notice? https://www.youtube.com/watch?v=ECmtCdUtEMI Normally, when … Continue reading “The Kiss Hello” – Duty to Mitigate